"Rachel is the sweetest person ever! She is so easy to talk to and very personable. I was able to text her anytime if I had questions and she is very responsive. She also came to a doctor's appointment with me to discuss my birth plan and meet my doctor which made me feel extra prepared. I went into labor a week and 1 day early. I started having contractions at around 9:30pm and was able to call and text Rachel all the way up until she arrived at the hospital at about 1:15a